Why Change things in Organization

Few years back I used to be the executive committee member which was the top decision making body for 100 million Dollar Organization that had 20 plus years of profitable track record. My role was to look after HR globally. The system in the company was ,every week executive committee meets from 6 am till ( you know how these meeting start and never end)  till end  for 3 hours  to review various issues --predominantly falling sales  

The funny thing was  that CEO had the last word on every matter and though everyone spoke  finally they would  shut up and be silent. The issue that came up week after week was the falling revenue and profits and lack of growth. The CEO would shout scream and invariably would  say “hey guys if you can’t deliver, double think if this is the place for you to be in.”

Listening to this kind of outburst made me think. Though the issues were real , the CEO was  only flogging the lame mule that has no strength left .The CEO’s status quo mindset would not think of anything other than raising the bar and hope people would deliver . Oneday I went in for  a long walk and engaged in heart to heart talk with him about his strategy and how it is acting counterproductive. I raised the question about changing the strategy and the business model itself .It made sense to him and I was entrusted with the task of "challenging the status quo."

This is a work that  was  born out of that desire to experiment with moments of truth and  with the critical issues for successful  implementation  of  Transforming  an  organization. There is no shortage of  books on the subject of change Management  but I  will provide a new model of methodology and deep insights into the real time experiences of understanding what it takes to change things.

Implementing organizational changes requires the selection  of tested as well as newer  methods to meet head-on the challenges of executing change initiatives of any scale and make the transition smooth and painless. One need to  address the  integration aspects of HCM and OCM for sure success as change is all about changing people’s attitude and mindset.

After all, what is the purpose of an organization? Serve customers, make profit, and be socially responsible? Anyone or all of them? The reality is most organizations espouse these ideals but do not live up to the claim. Success and continued success is elusive unless there is one driving force with values .There are ways to manage projects, programs and risks are normally addressed with the best practices tools and methods in any  technology related changes. However, none of them cover the people related issues of change management which are so fundamental to achieving the Change goals.


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