Managing change and people in organizations

Change Trigger-- Crisis in Insurance industry AIG story --USA What the world knows of American International Group (known as AIG ) is not as an ordinary  player in the  insurance industry .AIG  always been a David Beckham or Ronaldo  and been different  insurance  giant  and global company that  would not follow the beaten track but always built better  mouse traps . They were   an exceptional  insurance company and would insure even the weirdest items like  shrunken skulls collection , 15 th   century witchcraft book printed on human skin, trophies of stuffed  animals, a model of Marc  Quinn’s self-sculpture made of his own blood. At the same time, they also  would go to any extent to  settle or even deny claims. A client had wrecked his Ferrari Enzo and  AIG  would  satisfy him by  remaki...