How to manage business crisis
How to d eal with crisis created by frauds Recen tly I faced a situation.when a candidate with tall claims about qualifications and experience in quality management was hired because the company was desperate for hiring one when the ISO certification preparations were over due .The new hire somehow within a week got access tot he CEO's Check book and credit card.When the CEO happened to away he struck and withdrew huge sums from the account.The fraud almost shocked the company.When we started to verify the candidate's credential with previous employer, we learnt that he had done the same thing with them as well. This incident reflects the need for checks and balances in any corporate transaction. Despite many crises that had the global impact, there are very few organizations in the world, who can boast of equipping themselves with a robust defense strategy to deal with any crisis, though every one of these affected organizations is filled with br...