Managing change and people in organizations

To reward or not to reward? Employee Reward and Recognition plans Laboratory conditions where dogs and monkeys were subject to experiment to repeat behavior in some way applies to human behavior and conditioning. This theory appeals to HR professionals for trying out reward programs not realizing that what works on animals do not work for humans. There is early research finding with animals to show that enhancing intensity or level of driving force beyond a point works but it does not keep enhancing learning and performance. (The Yerkes-Dodson law).The application of this did not go beyond laboratory. Even simple award programs can impact in much broader and complex ways on the individual and collective behavior. Today’s workplace is different in terms of technology and multi-culture. Therefore the tested rewards are not enough to produce enthusiasm and motivation. Even if people were offered enough money to live comfortably for their entire life, they would still pre...

Nature of Change - Continuous and Multidimensional: "If you change after change, you will survive. If you change with change, you will succeed. If you cause change ,you will lead" The classic change and transformation effort at British Airways is standing example to prove the point that change efforts that succeeded at one point of time may not succeed again if attempted and change cannot be one-time effort or one dimensional.  British Airways  happened to be the national carrier and had developed totally not only among the patriotic British  but passengers of other nations  a negative brand image as the least favored, under-performing and unprofitable international carrier. For anyone attempting to redeem from this situation to become the most profitable and admired airline was like climbing mount Everest and daunting task for any CEO.  BA needed someone like Lee Iaccoca who led Chrysler out of trouble as transformation would necessarily invol...

Healthy body is the way to be wealthy-How Proteins help In very simple language learn what proteins can do to your health, how to get them without spending a fortune . My grand father made it habit to take for ages product  called  protinex- a powder - mix it with milk .He believed that his health depended on that protein how sure was he? he lived till 93 with no disease Why do we need Protein? Our body has to maintain the cell growth and repair of all damaged or worn out cells and that is helped by Protein thereby forming the major component of all muscles, tissues and organs. The body processes like digestion, transportation of nutrients and oxygen to blood are helped by proteins. While proteins also produce anti bodies that fight infections and illness and they strengthen the nails and bones. Protein foods are the essentials for healthy hair, maintaining a healthy and glowing skin. You don’t need all kinds of serum or lotions made with chemical s How much dail...

In this part of the writing on change management. we cover  three important tools that are in use Employee Reward Recognition Enterprise Risk Management Big data analytic Changing behavior through Employee Reward and Recognition Schemes Employee Reward and recognition programs continue to be flogged by HR community and also the  management of  organizations to manipulate the performance or specific behavior of target group. Rewards are founded on the hypotheses  that positive reinforcement can lead to reinforcement of  existing behavior and  repetition of  behavior.  It is also true when incentives are introduced to change behavior in certain areas like education, contributions to public good, conflict arises between direct extrinsic effect of the incentives and intrinsic motivations in the short and the long run. Do rewards deliver results? The answer depends on what we mean by “results .” There are research evidences to suggest th...

Market crisis may  wake up regulatory bodies, and they start tightening the screws till next big scam breaks. Here we look at major reforms in some of the fast growing economies  of the world Reforms in USA:  July 2010  saw  President Barack Obama signing   Dodd-Frank Wall Street Reform and Consumer  Protection Act.. The aim  was to control the Wall Street's misdeeds. That was a 2300-page  document  which provided for severe actions against all possible financial frauds and everyone  expected it to prevent frauds like AIG, Lehman. Democratic party believed that the law dealt with  much awaited reforms to stop the large scale financial corruption that had caused the global  economic crash in 2008.   In the words of president,the reforms represented the strongest consumer financial protections in  history of USA. This act is yet to result in action to realize what was intended. ...

Management cockpit: In the eighteenth century America  cockfighting which was  bloody and mostly fatal end to the birds  was as popular as any  national sport in eighteenth-century America, with betting a prime part of it. The birds were big and strong and had  an athletic build. They were made strong ferocious and stood out  from other fowls in that historic era and even now same practice continues all over the world where the sport is held.  The birds were “dubbed ” which refers to a practice in which a bird’s wattles and comb were removed so an opponent could not latch onto them in a fight. The specially reared cocks were fitted with deadly weapons in their legs and  were bred and trained for combat readiness .These knife fitted  roosters slashed at one another while  the crowds of onlookers, screamed and enjoyed the spectacle of combat to the death, and gambled .Cockfighting is  the second most popular sp...

How to  d eal with crisis  created by frauds Recen tly I faced a situation.when a candidate with tall claims about qualifications and experience in quality management was hired because the company was desperate for hiring one when the ISO certification preparations were over due .The new hire somehow within a week got access tot he CEO's Check book and credit card.When the CEO happened to away he struck and withdrew huge sums from the account.The fraud almost shocked the company.When we  started to verify the candidate's credential with previous employer,  we learnt that he had done the same thing with them as well. This incident reflects the need for checks and balances in any corporate transaction. Despite many crises that had the global impact, there are very few organizations in the world, who can boast of equipping themselves with a robust defense strategy to deal with any crisis, though every one of these affected organizations is filled with br...